Why Can 39;t I Download Genshin Impact On My Iphone
Why Can't I Download Genshin Impact on My iPhone?
Genshin Impact is an open-world action RPG game that has taken the gaming world by storm. It allows you to explore a vast fantasy world called Teyvat, where you can meet diverse characters, fight powerful enemies, and unravel mysteries along your quest. But what if you can't download this amazing game on your iPhone? What are the possible reasons and solutions for this problem?
In this article, we will explain why some iPhone users may have trouble downloading Genshin Impact, and how they can fix it. We will cover topics such as checking your iPhone model and iOS version, checking your App Store settings and availability, downloading Genshin Impact from the App Store, and troubleshooting common issues when downloading Genshin Impact.
why can 39;t i download genshin impact on my iphone
Check Your iPhone Model and iOS Version
One of the first things you need to do before downloading Genshin Impact is to check your iPhone model and iOS version. This is because not all iPhones are compatible with Genshin Impact, and you may need to update your iOS version to run the game smoothly.
iPhone Models Compatible with Genshin Impact
According to the official website of Genshin Impact, the game supports the following iPhone models and iOS versions:
iPhone ModelMinimum iOS Version
iPhone 8 PlusiOS 9.0 or above
iPhone XiOS 9.0 or above
iPhone XSiOS 9.0 or above
iPhone XS MaxiOS 9.0 or above
iPhone XRiOS 9.0 or above
iPhone 11iOS 9.0 or above
iPhone 11 ProiOS 9.0 or above
iPhone 11 Pro MaxiOS 9.0 or above
iPhone SE (2nd generation)iOS 9.0 or above
iPhone 12 miniiOS 9.0 or above
iPhone 12iOS 9.0 or above
iPhone 12 ProiOS 9.0 or above
iPhone 12 Pro MaxiOS 9.0 or above
iPhone 13 miniiOS 10.0 or above
iPhone 13iOS 10.0 or above
iPhone 13 ProiOS 10.0 or above
iPhone 13 Pro MaxiOS 10.0 or above
If your iPhone model is not on this list, you won't be able to download Genshin Impact on your device, as it does not meet the minimum hardware requirements for the game. You may need to upgrade to a newer iPhone model if you want to play Genshin Impact on your phone.
How to Update Your iOS Version
If your iPhone model is compatible with Genshin Impact, but your iOS version is not, you may need to update your iOS version to the latest one that supports your device. Updating your iOS version can also improve your device's performance, security, and compatibility with other apps and features.
To update your iOS version, follow these steps:
Connect your iPhone to a power source and a Wi-Fi network.
Go to Settings > General > Software Update.
Tap Download and Install if there is an update available for your device.
Enter your passcode if prompted.
Agree to the terms and conditions.
Wait for the update to download and install. Your iPhone will restart during the process.
After the update is complete, you can check your iOS version by going to Settings > General > About.
If you have any issues updating your iOS version, you can try these troubleshooting tips:
Make sure you have enough storage space on your device. You can check your storage space by going to Settings > General > iPhone Storage.
Make sure your battery is sufficiently charged. You can check your battery level by looking at the battery icon on the top right corner of your screen.
Make sure you have a stable Wi-Fi connection. You can check your Wi-Fi signal by looking at the Wi-Fi icon on the top left corner of your screen.
Restart your device and try again. You can restart your device by holding down the power button and sliding to power off, then holding down the power button again to turn it on.
Contact Apple support if you still can't update your iOS version. You can contact Apple support by going to or calling 1-800-MY-APPLE.
Check Your App Store Settings and Availability
Another thing you need to do before downloading Genshin Impact is to check your App Store settings and availability. This is because your App Store settings and availability may affect your ability to download Genshin Impact, depending on factors such as parental controls, restrictions, or regional differences.
How to Enable Installing Apps
One of the possible reasons why you can't download Genshin Impact on your iPhone is that you have disabled installing apps in your App Store settings. This may be due to parental controls or restrictions that prevent you from downloading apps that are not suitable for your age group or content preferences.
To enable installing apps, follow these steps:
Go to Settings > Screen Time.
Tap Content & Privacy Restrictions.
Enter your Screen Time passcode if prompted.
Tap iTunes & App Store Purchases.
Tap Installing Apps.
If you don't have a Screen Time passcode, you can set one up by going to Settings > Screen Time > Use Screen Time Passcode. You can also change your content and privacy restrictions by going to Settings > Screen Time > Content & Privacy Restrictions and adjusting the settings according to your preferences.
How to Find the App Store on Your iPhone
Another possible reason why you can't download Genshin Impact on your iPhone is that you can't find the App Store app on your device. This may be because you have deleted or hidden the App Store app by accident or on purpose.
To find the App Store app on your iPhone, try these methods:
Swipe down from the middle of your home screen and type "App Store" in the search bar. Tap the App Store app icon when it appears.
Go to Settings > General > Reset > Reset Home Screen Layout. This will restore the default layout of your home screen, including the App Store app icon.
Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. Make sure the App Store app is toggled on.
If none of these methods work, you may need to restore your iPhone from a backup or contact Apple support for further assistance.
How to Check the Availability of Genshin Impact in Your Country or Region
A third possible reason why you can't download Genshin Impact on your iPhone is that the game is not available in your country or region. This may be because the game has not been released or approved in your area, or because of legal or licensing issues.
To check the availability of Genshin Impact in your country or region, follow these steps:
Go to the official website of Genshin Impact and scroll down to the bottom of the page.
Select your country or region from the drop-down menu next to "Select Language".
If you see a message that says "Genshin Impact is not available in this region", then you won't be able to download the game from the App Store in your area.
If you see a message that says "Genshin Impact is available in this region", then you should be able to download the game from the App Store in your area.
If you want to play Genshin Impact in a different country or region than your current one, you may need to change your App Store country or region by following these steps:
Go to Settings > [your name] > iTunes & App Store.
Tap your Apple ID and then tap View Apple ID. You may need to sign in with your Apple ID password or use Face ID or Touch ID.
Tap Country/Region and then tap Change Country or Region.
Select the country or region where Genshin Impact is available and agree to the terms and conditions.
Enter your payment method and billing address. You may need to use a valid payment method and address for that country or region.
Tap Next and wait for the change to take effect.
Note that changing your App Store country or region may affect your access to other apps and services, such as Apple Music, iCloud, subscriptions, purchases, and downloads. You may also need to update your payment method and billing address again if you want to switch back to your original country or region. For more information, visit
How to Download Genshin Impact from the App Store
If you have checked your iPhone model and iOS version, your App Store settings and availability, and confirmed that Genshin Impact is compatible and available for your device, you can proceed to download the game from the App Store. Here are the steps to do so:
How to Search for Genshin Impact in the App Store
To search for Genshin Impact in the App Store, follow these steps:
Open the App Store app on your iPhone.
Tap the Search icon at the bottom right corner of the screen.
Type "Genshin Impact" in the search bar and tap Search.
Look for the app that has the name "Genshin Impact" and the developer name "miHoYo Limited". It should have a blue icon with a white winged figure.
Tap the app to view its details, ratings, reviews, screenshots, and more.
You can also search for Genshin Impact in the App Store by using categories or keywords. For example, you can tap the Games category at the bottom of the screen and then tap Role Playing to find games in that genre. Or you can tap the Today tab at the bottom o